Shipping & Returns

Everything is made to order. Here's what that means for timing, cost and returns.

Last updated September 2026

Production time

Your order is printed after you place it. Direct-to-garment tees and hoodies typically take 2–5 business days to produce; embroidered patches take 3–7 business days. You'll get an email with tracking the moment it ships.

Shipping

  • Rates are calculated at checkout from your address and what's in your cart (a hoodie costs more to ship than a tee). The exact amount is shown before you pay.
  • United States: typically 3–6 business days after production via USPS or UPS.
  • Canada, UK, EU, Australia and other destinations: typically 6–15 business days after production. Duties, VAT or import taxes charged by your country are not included and are the recipient's responsibility.
  • Items in one order may ship separately (for example a patch and a hoodie come from different facilities). You'll get tracking for each shipment.

Track any order at automated.fashion/orders with your order number and email.

Returns & replacements

Because every piece is printed specifically for you, we don't accept returns or exchanges for a change of mind or a wrong size — please check the size guide on each product page before ordering.

If something arrives damaged, misprinted, or not what you ordered, we'll replace it free of charge. Email hello@automated.fashion within 30 days of delivery with your order number and a photo of the problem, and we'll sort it out. If a package is lost in transit, contact us and we'll reship or refund.

Cancellations & address changes

Orders go into production quickly. If you need to cancel or fix an address, email us as soon as possible with your order number — we can usually help if production hasn't started. Once an item has been printed it can't be cancelled.